Archive for the 'Gyron News' Category

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Merry Christmas and a Happy New Year from Gyron (and details of our closing times!)

We would like to announce that this year we will be operating a network and provisioning moratorium between 1700 Friday 19th December 2008 until 09:00 Monday 5th January 2009 (times are GMT).

Throughout this period, sales, accounts and billing staff will also be unavailable. Support will be operating a reduced service, however we will, of course, be maintaining our 24/7 presence of on-site support engineers should you require any assistance.

Service provisioning and any kind of network changes such as IP address additions, network drops and VLAN changes will be unavailable. Customers with managed firewall solutions can still get support as usual for urgent rule changes as required, and full functionality on our Customer Portal at https://portal.gyron.net/ will be maintained to manage your contact details, view invoices, set up reverse DNS, submit access requests, view delivery details and much more!

Merry Christmas from Gyron

Merry Christmas and a Happy New Year from Gyron!

Instead of sending out Christmas cards this year we have again made a donation to Great Ormond Street Hospital for Children where over 150,000 sick children are treated every year.

2008 has been a good year for Gyron, so we want to take this opportunity to thank all of our clients for their support and business over the previous 12 months, and wish everyone a very merry Christmas and a happy and prosperous New Year.

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Gyron announce upgrade to core network infrastructure

We’re pleased to announce that after extensive planning, we will shortly commence work on upgrading our core network infrastructure.

We expect to start work on the network upgrades in mid-October, and will be installing two new core routers, utilizing the Juniper MX routing platform. The MX 240 routers give us 240gbps of routing capacity in a compact chassis, along with redundant switching control boards and power supplies. We will be initially deploying these with 40x1GE SFP ports, leaving plenty of  capacity for future upgrades, including 10GB port options.

Juniper MX 240 core router

Juniper MX 240 core router

These MX 240 routers will function as a redundant pair, handling all BGP traffic on our network. In addition to these new routers, we are replacing our existing core switches with new Juniper EX switches. These EX4200 switches support 48x1GE and 2x10GE ports in a 1U chassis, with redundant power supplies, and full stacking capabilities.

Juniper EX4200 core switch

We will also be making upgrades to our metro dark fibre ring and DWDM equipment in order to prepare for integration with our new national fibre loop which will connect to our new datacenter site.

Overseeing the upgrade work will be our full time Network Architect, who joined our management team in July this year. We have always strongly believed in encouraging growth by continually investing in our hosting and network infrastructure. This latest project, with a value exceeding £200,000, continues this tradition, and ensures that we keep ahead of our customers’ high capacity network requirements.

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Teaser trailer for new Centro datacentre

Stay tuned for more details soon!

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New Gyron telephone contact details

We’re pleased to announce that due to our continued expansion, and following customer feedback, we have introduced a new phone system at Gyron. The new system has 30 concurrent channels available via ISDN to ensure that calls can always be connected even during times of high call volume.

Unfortunately, this change has required that we migrate to new telephone numbers. We now have a dedicated number, available 24/7, for existing customers with support requests. There is a separate number, available during office hours, for all other queries (such as sales, billing, etc).

Please update your records accordingly:

For 24/7 support calls
0845 888 6999 (24/7)

For any other queries
0845 888 6900 (Mon to Fri, 9AM to 5PM)

Fax
0845 888 6910

To dial from outside the UK, drop the leading 0, and dial +44.

Our old numbers, including any old direct dial numbers, will cease to work on August 1st 2008.

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Gyron relocates 300 servers and key network infrastructure for Titan Internet to new colocation space

Last weekend, we completed a server and infrastructure relocation project for Titan Internet, an existing colocation customer who has taken a significant amount of expansion space in our new colocation suite in the LHC.

Titan produced this time-lapse video taken from their old colocation site, which they’ve kindly let us post here:

Between 11PM Friday and 6AM Saturday, and 11PM Saturday and 6AM Sunday we relocated 300 servers and dozens of switches, routers and firewalls from their existing colocation space to our new suite. Servers were moved by own our team of 10 highly trained engineers, plus 3 Titan staff, and were moved in batches to ensure that no individual server was off-line for more than 4 hours.

We’re pleased to announce that the average period of downtime per server throughout the move was 2 hours, and the move was completed without a single instance of hardware failure.

If you would like more information on our range of managed datacenter services, including infrastructure relocation projects, please contact our sales team!

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